For “Request Team” cases, the ceramist you select will do the diagnostic wax-up as part of the diagnostic work-up for the case. For our ceramists, the time spent on the wax-up will be saved in communication and problems avoided during fabrication of the final restorations. The wax-ups are guaranteed back in your office within one week of us receiving the case. In order to meet the turnaround guarantee we must receive the following records with the case: facebow mounted cast of the upper, lower cast, CR bite record, and a full series of photographs without retractors. Cannot be combined with other offers. Offer expires March 31, 2012.